FREQUENTLY ASKED QUESTIONS
Get answers to common questions about our services, payment, security, and more in our FAQs. Simplify your storage experience with detailed information at your fingertips. For any additional inquiries, please reach out to our helpful team at (937) 949-3012/(937) 949-3013, or fill out our contact form.
Where is Moraine Storage located?
- Moraine Storage is situated at 2455 Dryden Rd, Moraine, OH 45439, offering convenient access to the Dayton community and nearby neighborhoods.
What are the office hours?
- Our office operates Monday to Saturday from 9 AM to 6 PM, providing assistance and addressing inquiries during these hours.
What are the access hours?
- Access to your stored belongings is available Monday to Saturday from 6 AM to 9 PM, and Sunday from 8 AM to 8 PM, ensuring flexibility for retrieving or storing items at your convenience.
Am I required to store long-term?
- We offer flexible storage options, accommodating both short-term and long-term storage needs based on your requirements.
How do I pay my storage bill?
- Paying your storage bill is made easy through our online bill pay system, allowing for convenient and secure payments from anywhere.
What documentation do I need to rent a unit?
- To rent a unit, you'll need a valid form of identification such as a driver's license, passport, or state ID.
What items am I not allowed to store?
- Prohibited items typically include perishable goods, hazardous materials, firearms, and illegal items. For a comprehensive list, please refer to our guidelines.
What security features do you offer?
- Our facility is equipped with security cameras, gated access, and fencing to ensure the safety and security of your stored belongings.